Global recognition for Hino Australia
Hino Australia has been recognised by Hino Motors with a 15th successive Parts Department of the Year Award and a 12th consecutive Service Department of the Year Award.
“We are proud to again receive these awards and they will continue to motivate us to constantly improve,” said Greg Bleasel, Vice President – Product Support for Hino Australia.
“These accolades, in addition to receiving the Parts Excellence Award for the third time, reinforce the outstanding commitment that our tireless team of dealers and head office staff have to our customers.”
The Parts Excellence Award is awarded to a small number of distributors that demonstrated overall excellence, including ensuring a consistently high supply of parts to dealerships and customers.
“Featuring innovative technology and almost twice the capacity of the previous facility, our new Parts Distribution Centre (PDC) provides us with the flexibility to further improve efficiencies with the distribution of Hino Genuine Parts to our dealer network, providing our customers with even higher levels of support and service,” said Bleasel.
“The PDC, which opened in 2021, has again facilitated record-breaking part sales growth of 15 per cent year-on-year.
“Its increased capacity allows us to store a wider range of Hino Genuine Parts, including larger components such as engines and cab assemblies.”
According to Bleasel, the service network continues to deliver exceptional support to customers, complemented by a comprehensive technical training program that ensures Hino technicians maintain, diagnose and repair vehicles in the most efficient way possible.
“Importantly, there has been a strong emphasis recently on Hybrid electric training to support the significant increase of 300 Series hybrid electric sales over the past 12 months.
“Recruitment and retention of local and overseas technicians remains a key focus for Hino Australia, and we encourage qualified and aspiring technicians to contact their local dealership to discuss employment opportunities.”
Hino Australia has more than 65 dealerships and specialist service centres nationwide.
Photo caption: From left to right – Matt Atlee (Department Manager – Parts & Accessories), Sam Suda (President & CEO), Greg Bleasel (Vice President – Product Support) and Gus Belanszky (General Manager – Service and Customer Support).
