After another challenging year due to the coronavirus pandemic and global supply chain difficulties, Audi Australia has acknowledged the efforts of its National Dealer Network at the 2021 Dealer of the Year Awards. Hosted by Audi ambassador, Richard Roxburgh, the in-person black-tie event was held at the Howard Smith Wharves on the Brisbane River, in Brisbane, Queensland.
Audi Centre Sydney continued to hold its winning streak for the fourth year running as winner of the Major Metropolitan category. Audi Centre Mosman claimed first place in the Metropolitan category, Audi Alto Macarthur claimed first place for the newly created Provincial category while Audi Centre Townsville received first in the Rural category.
In addition to the overall Audi Dealer of the Year categories, the evening celebrated the Audi Foundation award, which recognises engagement with Audi Foundation’s charity partners. This year, the award went to two dealers: Audi Centre Brisbane and Audi Centre Perth. This awards were presented by Clare Reaney from the Humpty Dumpty Foundation.
Overall winners and placegetters:
1st – Major Metropolitan – Audi Centre Sydney
2nd – Major Metropolitan – Audi Solitaire
3rd – Major Metropolitan – Audi Centre Perth
1st – Metropolitan – Audi Centre Mosman (pictured, above)
2nd – Metropolitan – Audi Centre Gold Coast
3rd – Metropolitan – Audi Sutherland
1st – Provincial Audi Alto Macarthur
2nd – Provincial Audi Alto Central Coast
3rd – Provincial – Audi Mornington
1st – Rural – Audi Centre Townsville
2nd – Rural – Audi Centre Cairns
3rd – Rural – Audi Centre Hobart
“The recognition that comes with the Audi Dealer of the Year Award is achieved through truly exemplary performance, said Paul Sansom, Audi Director and Managing Director of Volkswagen Group Australia. “Collectively, we applaud these winners for demonstrating the very best of Audi to our owners, in sales, service and all areas that this award encapsulates,”
Audi Australia also recently held the national Twin Cup Final, an internal championship where participants compete to demonstrate their customer service skills, parts knowledge and technical expertise in hypothetical scenarios. The national final for the 2021/2022 Audi Twin Cup took place on 17 and 19 of May in Sydney. Nineteen finalists in Service, Technology and Parts put forward their very best attempt to progress to the international Finals in Munich, Germany from 16 to 22 July.
The Australian Team heading to Germany will consist of participants from dealers across the country, including Audi Centre Mosman, Canberra, Parramatta, Sydney, Brisbane and Perth, and Audi Penfold Burwood.
“Team Australia has placed third overall before in the 2019 Audi Twin Cup International Final, and so we wish this year’s competitors the very best of luck,” said Jerome Figuiere, Aftersales Director at Audi Australia. “In addition, we would like to congratulate all participants of this year’s Twin Cup for setting the bar so high, in striving to deliver the very best aftersales service to Audi owners all around the country