Bapcor, the Asia-Pacific’s largest automotive aftermarket company, says it has developed a new and highly user-friendly e-commerce solution for its New Zealand based trade customers.
BNT, Autolign and Diesel Distributors trade account customers are embracing the online resource tool that includes complete online cataloguing, ensuring the rapid location of parts combined with an easy online ordering process.
Bapcor’s e-commerce solution allows New Zealand automotive repairers to use their smartphones, tablets, and desktop computers to quickly access online catalogue searching and EzyParts ordering, complete with colour images and specifications.
According to Bapcor, the major advantage of the system is the ease and efficiency of searching and ordering parts. Many repairers are accessing the platform after hours to order parts required for the following day’s work, increasing productivity.
To ensure the right parts are located, the Bapcor New Zealand parts inventory is linked to this trade customer resource by vehicle registration number, eliminating the need to input detailed VIN or chassis numbers to locate the specific parts required.
BNT, Autolign and Diesel Distributors remain available for direct telephone-based trade customer support and parts orders.
Current and historical invoicing along with statements can be accessed easily via this new online resource along with the ability to view parts that had been ordered from BNT, Autolign or Diesel Distributors for any specific vehicle in the past.
Trade customers also have the option to click and collect their online ordered parts, or for the parts to be couriered to their workshop for more urgent requirements.
Bapcor is encouraged by the excellent feedback gained from the company’s New Zealand trade customers within the first six months of the introduction of this completely updated online resource.
“We listened to our trade customer requirements before developing our new e-commerce solution and have implemented these along with several of our own components to great success,” stated Martin Storey, Executive General Manager, Bapcor New Zealand.
“While all of our team members still welcome calls and visits to our BNT, Autolign and Diesel Distributors stores across the country, we have been delighted with the trade customer take up of this new online resource. Since its recent introduction, we have seen a significant reduction in calls to our stores. This reflects the total simplicity and efficiency of this new and constantly updated online parts cataloguing and ordering solution,” Mr Storey added.
To view the new Bapcor e-commerce solution for yourself, contact your BNT, Autolign or Diesel Distributors representative for a demonstration.